Dedicated Account Manager Social Media Audit Competitor Analysis Set-up/Refresh of Accounts Business Page Optimisation Content & Inspirations Calendar Copywriting, Graphics & Mobile Photography/Video Mobile App Post Approvals Live Post Reviews Contest/Giveaway Management Social Media Campaigns Message/Comment Monitoring Facebook Group Management** Influencer Management** Monthly Ad Management*** Regular Catchup Meetings Shared Google Drive Folder Dedicated WhatsApp Group Email & Chat Support #StressFreeSocialMedia & Client Facebook Group Access Post Approval Management System Login *Set-up fee waived for charities, NFP’s and start ups (under 6 months) **(not incl. in basic package) ***(not incl. in monthly retainer)
Yes we are proud to help support not for profits and startups. Get in touch and we can chat about how we can help.
What social media platforms do you manage?
Facebook, Instagram, Twitter & LinkedIn seem to be the most requested but we can also consider other platforms.
Can we approve, comment & amend posts?
Our client post approval system allows you to see draft posts and approve, comment or request a rework before they are published. Our mobile app means you can approve on the go.
How often will you post?
Our social media management packages have different maximum monthly post amounts. The reason being, some content takes longer to prepare and we want to ensure all content posted is relevant and not just to reach a quota.
Who manages our accounts?
We do but any periods of absence will be planned for in advance and content prepared and approved prior to any holiday or substantial absence. For any unplanned absences, we ensure any outstanding work is outsourced to a reliable interim provider to maintain consistency in service.
Can you attend our events?
Whether you need video lives, tweets using branded hashtags, attendee post retweets or mobile photos to use for content, we can help. Event attendance is included in ‘Plus’ & ‘Premium’ management packages but can be added as an extra to other packages, or offered as a stand-alone service.
How does the payment process work?
We offer a variety of payment methods. Management clients have the option to sign up to our automatic monthly standing order payment process, saving time and hassle.
What’s your management cancellation process?
There’s an initial minimum term of three months to allow a working relationship to get established. After this either party are on one month or two months’ notice, dependant on package.